Hardware Features & Services
WinMedStat provides complete hardware services using industry standard PC based solutions for the medical practice. Our systems are backed by a one-year on-site repair warranty. We install a totally integrated hardware system providing new hardware or using existing PC hardware. Hardware support for existing equipment is also available.
We have written data conversions from many popular software products. System installation, data conversion from your existing billing system, and software installation and setup are standard services to make implementation smooth and effortless as possible.
Training is customized for each office and includes three half days of onsite training and onsite assistance part of the first day of operation. Our trainers are experienced in medical office business procedures. We have complete documentation of system features and functions. Follow-up training and training of replacement staff is available at an additional charge.
With the purchase of the program we provide ninety days of free unlimited telephone support and program updates on the WinMedStat software. After the first ninety days, our Annual Support Program handles your WinMedStat software questions. It includes unlimited phone calls for trained personnel and WinMedStat program updates at no additional charge. It also includes dial-in access via modem so we can connect directly with your system for assistance.
Periodic software updates and enhancements are included in the Annual Support Fee, a minimum of two updates per year. These include responses to requests by particular offices, as well as improvements to features and functionality of the system. There is no cost to the doctor's office for these enhancements. Updates are downloaded overnight or at a convenient time for your office over the modem.
Ask about e-mail, faxing, scanning and Internet capabilities for your office. WinMedStat is compliant with the year 2000 requirements.
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